Help & Contact

Effective date: November 1, 2025

Whether you are organizing your first shelf or coordinating research with a team, we are here to help. Reach us directly and browse quick answers to common questions.

Contact support

Email us anytime at hello@shelf.app. We answer every message and typically respond in less than one business day.

Support hours: Monday–Friday, 9am to 6pm PT

Quick answers

How do I request an invite to the Shelf beta?

Request an invite right from our home page or email hello@shelf.app and we will add you to the next onboarding batch.

How do I save articles to Shelf?

Visit our How to use Shelf guide for a quick tour of adding links, subscribing to RSS feeds, and letting new stories land automatically in your library.

What devices does Shelf support?

Shelf is available on iOS, Android, and the web. All experiences sync in real time so your saves stay in step across every device.

How can I share feedback or report a bug?

The quickest way is to email feedback@shelf.app with details, screenshots, or steps to reproduce. Our team triages reports daily.

Do you offer onboarding for teams?

Yes! Let us know the size of your team and how you plan to use Shelf. We can schedule a walkthrough, migrate existing bookmarks, and set you up with shared shelves.

Need urgent assistance?

Email support@shelf.app and include any details or screenshots. We will get back to you as fast as possible.

Email support